Select your medications and answer a few questions. A licensed Caribbean doctor reviews your request — and calls you if anything needs discussing — then sends your prescription to the pharmacy of your choice, usually within hours.
Pick from the list or type them in — refill several at once. Add a photo of your prescription if you have one.
A licensed physician checks your answers, and calls you if anything needs discussing.
Your prescription is sent to the pharmacy you choose.
If your condition is stable and you’ve been prescribed these medications before, a doctor can safely renew them from your answers alone.
Select all the medications you need — from our list or typed in yourself — and tell us how you’ve been feeling. You can add a photo of your prescription too. About 5 minutes on your phone.
A licensed doctor reviews your request. If anything needs clarifying, the doctor will call you directly. If a refill isn’t safe without a full consult, we’ll book you a video visit instead.
Your e-prescription goes straight to the pharmacy you selected, anywhere in Jamaica or across the Caribbean. You’ll get a WhatsApp confirmation when it’s sent.
Ongoing medications for stable, previously diagnosed conditions — refill several in one request.
One fee covers your whole request, even for multiple medications. If the doctor can’t safely approve your refill, we’ll credit the fee toward a video consult.
Not usually. For stable, ongoing medications, a doctor can safely renew your prescriptions from your questionnaire answers. If the doctor has any questions, they’ll call you directly. If a refill isn’t safe without a full assessment, we’ll switch you to a video consult and credit your fee toward it.
Yes — select as many as you need in a single request, from our list or typed in yourself. One US$25 fee covers the whole request. The doctor reviews each medication individually.
No, but it helps. If you have your prescription or the medication packs handy, you can upload a photo during the questionnaire — it makes the doctor’s review faster and more accurate. If not, just tell us the names and doses.
Most requests are reviewed and approved within 2–4 hours, seven days a week. You’ll receive a WhatsApp confirmation the moment your prescription is sent to your pharmacy.
Any pharmacy in Jamaica, and pharmacies across the Caribbean islands MDLink serves. You choose the pharmacy during the questionnaire and pick up your medication as usual.
Where clinically appropriate, the doctor can prescribe up to three months’ supply. For some conditions the doctor may issue a shorter supply and recommend a check-up or lab test before the next refill.
If the doctor can’t safely approve your refill from your answers, we’ll tell you why and credit your US$25 fee toward a video consultation, where the doctor can assess you properly and prescribe if appropriate.
No. Controlled and restricted medications — opioid painkillers, benzodiazepines, sleeping tablets, and stimulants — can’t be prescribed through an online questionnaire. This protects you and is required by law.
Five minutes on your phone. A licensed doctor’s review. Your prescriptions at your pharmacy — often before lunch.
Start my refill — US$25